Tag Archives: Software Outsourcing

The five steps that could help to the success of a transcription outsourcing project or process

Medical transcription is also known as MT, which is an allied health profession. It deals in the process of transcribing or converting voice-recorded reports that are dictated by doctors or other healthcare professionals into a text format. It is also a process for transcribing financial, legal, law enforcement documents. It has become a very lucrative career for many people all over the globe for years now. The job could be done in the comforts of one’s home and provides more flexibility and greater career options.

Medical transcription outsourcing has turned into one of the most important industries in the outsourcing field. Service providers offer accurate and fast medical, legal, law enforcement, financial and general transcription services. Organizing and transcribing documents in-house could be a stressful and time-consuming job. Outsourcing  then to a third party vendor is the best option.

On-time delivery, accuracy and cost-effective services are the major things that an organization must look for in an outsourcing provider. The most frustrating thing when hiring a third party vendor is hiring one that provides low quality or slow services. So, how does one narrow down the search? Here are five steps that could be used to be able to find the right service provider and be assured of quality works.
N 91. Before hunting for a sourcing vendor, it is vital to determine one’s transcription requirements. What is the turnaround time desired and does a high accuracy level important? Finding the answers to such questions could help figure out the ideal vendor for a business. There are offshore companies that offer low cost services but without compromising quality.

2. After understanding the requirements, begin researching several options. The internet could provide several information on service providers. The search results could bring up a comprehensive list. It is important to take some time to go through the sites of the vendors and review the services they have on offer. This way, the company could weigh its options before proceeding.

3. Before filling up a contact form on a site, it is necessary to talk or chat with the vendor’s representative. Questions such as quality control processes, level of accuracy, security, turnaround time and transcribers should be asked. This allows an organization to check the accuracy level of the firm and its expertise before being committed to them.

4. Once a company is chosen, it is good to ask them the process they follow. Most firms in India follow a simple process called “Voice to Text” wherein all that is to be done is to upload the file to be transcribed. If required, the audio or text file could also be emailed. When the work is completed, the file would be emailed back or made available for download.

5. The moment the transcripts are delivered, it is paramount to check for accuracy. Determine if the final transcript meets the standards in mind. If it is not satisfying, the vendor could be contacted and requested to make changes. Providing feedback could help them understand one’s requirements and accordingly meet them.

Software outsourcing is a beneficial method for the success of a business organization or enterprise

In the past, businesses normally hire offshore vendors to outsource services which are related to non- critical processes such as contact marketing and customer support. Offshoring has been used as well for labor-intensive tasks due to the fact that labor costs in some countries are considerably cheaper.

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Nevertheless, a new trend has emerged these days. With the evolution of communication and information technologies, businesses are outsourcing critical projects such as software development. Without a doubt, the outsourcing facility has provided big assistance and massive scope in the business and corporate world. IT is developing constantly in the form of an emerging industry today. There are different kinds of new techniques and software springing up in the market daily, making it hard for organizations to make their choice of the best product or technique.

The main benefits of outsourcing software include security, quality and sincerity. Nonetheless, it is necessary to remain cautious when taking the services of service providers to avoid outsourcing confidential and secret document or information during the process. It is always beneficial to opt for the services of a provider that is reliable and trustworthy so there would be no misuse of prestigious information.

Reduction of the cost is considered to be one of the biggest and highlighted advantages of outsourcing. Basically, the costs are in terms of lowered utility and labor expenses. It saves on office space, rental fees, utilities, extra employee benefits, training and certification costs and resource add-on request expenses. The  reduction could mean millions of savings for a certain organization. This is the reason why transferring software requirement offshore works in the form of a driving force for businesses.

Another benefit is the increase productivity. A business could have the freedom to set up its own project the way it wants and thus need not have limited operating hours. A business could operate twenty-four seven. Organizations always strive for increased productivity with lower costs and this comes as a result of IT outsourcing. The process paves the way for resources pooling on a huge scale. It’s not easy to create a pool of very smart and productive experts and employees. Transferring an IT     requirement to a third party vendor is a great way to diversify a team. Each contributor belonging individually to an entirely different background means different knowledge and though processes. This is a healthy category of resources that possess various educational and practical backgrounds and changeable approaches that could surely bring in fresh air to an enterprise.

Enterprises that are into sourcing their information technology needs in general have good knowledge and experience in the industry. They make use of exceptionally smart and talented project managers as well as business analysts who ascertain that all the solutions provided are client-oriented and instant.

The high rates of successful projects delivered by providers also made sourcing popular. The positive results of the delivered projects enable companies to get the job done without investing too much time on the development phase. Outsourcing further fills the gaps in an organization. For instance, if it lacks the manpower necessary to undertake IT projects, a dedicated team or remote vendors could fill the void in the company. This boosts the firm’s capabilities with no need to hire experts and new employees.

Why India able to retained its rank as the number one offshoring destination in the world

Based on the current report, India has retained its coveted position or rank as the number one offshoring destination in the world. Moreover, it has not only maintained its ranking but it is also increasing its lead over number-two ranked China.

UntitledThe increase is very interesting, particularly when looking at the debate which as going on around five years ago, when people were talking about the nation losing its competitive edge. Indian outsourcing is not the same today as it was fifteen or twenty years ago, it has immensely evolved and  now spans the full value chain low-end business process outsourcing to high end knowledge process outsourcing. The offshore industry begun in India and has been able to grow the BPO and IT sector to billions and capture more than the offshore outsourcing field.

The United States and Europe are the biggest clients for the Indian vendors and account for sixty percent and thirty-one percent of IT and BPO exports respectively. The biggest vertical sectors are the financial services, high-tech field, manufacturing and retail. The information technology and business process outsourcing first started in the country in the mid 80’s. The huge, English speaking, low-cost workforce was the main draw. The industry grew fast through the 90s.

The global recession in the years 2008 and 2009 has had a negative effect on the outsourcing growth of the country. However, the sector has experienced a turnaround in 2010. Most European and US organizations are still wary about the speed or staying power of the economic recovery and so are looking to maintain a low cost base in locations such as India. It has bounced back to its double digit growth.

The country is the biggest democratic country in the world and its demographics and history have positioned it well to benefit from the new global services market. Most of the subcontinent was annexed by the British East India Company during the 18th century. Although colonization had a lot of drawbacks, the act combined several previously independent nations and built the foundation for a massive national economy. The British colonization brought English to the nation which has become the business language in the world and a great advantage for India.

At present, the economy of the country is one of  the biggest emerging economies in the world. It continues to be the most preferred destination for businesses and organizations looking to offshore their information technology and back-office functions, regardless of the backlash against sourcing to the region. Moreover, it also retains its low-cost advantage and among the most financially attractive destinations when seen in combination with the business environment it provides and the availability of highly skilled professionals.

Without a doubt, it has maintained its number one position amidst the other well-established hubs dropped in their attractiveness to be replaced by new emerging destinations. The top three places remained the same, India, China and Malaysia. The outsourcing industry in the region is also expanding its reach to focus not just on companies and business from Europe and the United States, but also in other  emerging nations in East Asia as well.

How to determine if offshore outsourcing is the right solution for an organization or business

The vision of how organizations and businesses are evolving mirrors the current rend across the entire business process outsourcing market. Offshoring is actually a concept in which a company transfers a part its function to another firm located overseas.

Very mature organizations continue to transfer most of their tactical and operation procurement activities to a lower cost delivery center with all the corresponding policy, governance and workflows embedded already, adhered and accepted across the business. Nevertheless, there are still companies that are hesitant and even wary of the method of offshore outsourcing, particularly with the emergence of cloud computing. So, how does one determine if the process is the right solution? Keep in mind that offshoring is not for every company, so it should be weighed carefully as well as several considerations to think about.

Software Outsourcing

The main reason why firms prefer offshoring is because there are less few organizations that have more accessible resources compared to the resources that exist in one’s own country. Usually, this is done to achieve a competitive edge. Outsourcing offshore is also beneficial since due to the fact that there are so many service providers and vendors offering services at affordable rates.

The different kinds of offshoring include knowledge process outsourcing, software R&D, information technology and business method sourcing. For a particular task to be eligible for the offshore process, it should have the following parameters:

  1. It should have high information content
  2. The task involves repetition of skills
  3. Involves work which could be set up easily
  4. The task could be transferred on the web
  5. Could involve work on the telephone

Businesses and organizations are finding it more convenient and cost-efficient to tap into the diverse pool of talent of highly skilled professionals abroad to do different areas of business such as IT, telemarketing, accounting, customer service, market research, development and even animation.

The process combines the benefits of simply outsourcing, such as access to more specialized skills. Naturally, the cost is lower and ensures higher productivity. Transferring tasks to an offshore setting has been the fastest growing segment of the market. This is particularly true in the information technology services, with India as the leader in that space. BPO is another area of offshoring that has grown in an amazing pace.

Beyond the costs, offshore sourcing could be used to accomplish tasks that the company may not be equipped to take care in-house. Call centers are a popular service that is often outsourced to other countries. Choosing the right vendor for a long term relationship is paramount. By and large, the offshoring process depends on the relationship that is established between the customer and the offshore vendor. A common practice of companies looking to outsource would be to depend on the prime factor, which is location. After careful consideration of the matter, a business or company could choose to transfer a certain task of tasks to other shores, depending on the needs. Moreover, it could also opt to outsource to a service provider located just within one’s locality or country. It all boils down to the goals and objectives of the firm.

The top five benefits of outsourcing social media management for the Information Technology Industry

These days, almost everything could be outsourced, including social media. For those who are planning but still unsure, there are many information and insights to help decide. Regardless of the reactions of people against outsourcing, there are indeed considerable benefits to outsource managing media for the IT industry.

The benefits of outsourcing the process are difficult to sacrifice and ignore. Nevertheless, considering to whom to outsource should be addressed properly in order to succeed.

The following items are the top five benefits of outsourcing management of the said process.

1. Time efficiency – through outsourcing the responsibility or task, a business or company could be actually effective in achieving efficiency with time. The time savings could be an hour a week that could app up to fifty-two hours at the end of the year. The extra week could be used for more profitable ventures of the firm or business organization.

2. Access to professional marketers, – with outsourcing management of the method. These days, one could hire someone with enough knowledge to provide an engaging content marketing for a fraction of the cost it takes to pay a local social media expert. Moreover, the vendor could also manage responses and stay updated with the evolving media platform.

N 43. Cost savings – although hiring a third party provider means more cash, I tis all worth the investment. The vendor would be responsible in the management of the networking accounts. A business doing the management by itself could be weighed down on profit and revenue margins. Thus, hiring an expert with a good experience on the field is a good venture.

4. Louder voice – one specific benefit of transferring social media management to a third party vendor is a more empowered brand voice. This is better since one could access each of the vendor marketer’s platforms, followers and fans. The more of the resources become available, the louder the brand voice will become.

5. Enhanced posting speed – in the 24-hour real time world, it is much different than during the pre-social media and internet days. To engage customer more rapidly, one has to be always on mode to reach out to them. Offshoring works could help achieve the goal. The out is that there would be more people who would read the message faster.

Today, is an era wherein social networking has changed dramatically the way small businesses engage their clients. These days, it is no longer only the large, resources-rich brands who could dominate the advertising and marketing field to better engage customers. Almost anyone with a huge ambition, strategy and commitment could make their presence utterly engaging and compelling. Twitter, Facebook and other networks are making it easier for a small business to reach their gals and grow more competitive in facing the giant brands in the marketplace.

Businesses and different organizations have increasingly been using these social networking sites to engage their customers with compelling and quality brand message. It is of course costly and takes a lot of time. That is why more and more organizations are engaging the services of third party service providers who are experts in the field.